Run Your Organization Like A Well Tuned Orchestra

Transform your organization into a harmonious symphony. Boost service quality and eliminate manual tasks with Symphona's no-code AI automation tools, tailored for non-technical users.

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symphona

The AI Business Efficiency Platform

Symphona enables you to optimize your operations with the power of AI automation, from automating customer service conversations to eliminating repetitive manual tasks – all without writing a single line of code
Drive Operational Efficiencies
Streamline your processes with Symphona’s automation and AI tools, boosting productivity while cutting costs
Enhance Customer Experience
Deliver faster, more natural, and intelligent customer service through AI-driven automated processes and conversations
Improve Your Bottom Line
Optimize recurring processes with speed and cost-efficiency, driving higher revenues and significantly lowering operational expenses
Increase Staff Productivity & Satisfaction
Automate routine tasks that waste valuable team time, empowering your staff to tackle more complex and rewarding work
platform breakdown

What Is Symphona?

Symphona is a combination of front-office automation and back-office automation tools aiming to make your operations truly intelligent.

Converse

Deploy truly intelligent automated Agents that can speak organically with customers and execute complex fulfillment logic
Build generative AI-powered Agents to deliver organic, intelligent conversations
Train Agents on any knowledge base and have them provide useful, contextual answers
Easily integrate with Flow so your Agents can perform complex integrations in real-time
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Serve

Ensure manual tasks are never missed while automating the resolution process to improve service delivery
Manage all your service request flows within a single dashboard
Automate ticket creation and assignment with Flow AI task assignment processes
No-effort integration with Flow processes and Converse conversations
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Flow

Convert your repetitive manual processes into automated ones to have more time to focus on more impactful initiatives
Use the drag-and-drop editor to create processes with huge library of steps
Integrate with any third-party applications via API or database
Execute processes flexibly via public forms, API, recurring basis, received email, and more
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Resolve

Manage automation exceptions with ease, enabling quick manual resolution and smart automated issue triage
Develop exception triage processes in Flow to automatically resolve common issues
Automate ticket creation and assignment with Flow AI task assignment processes
Track status of all exceptions within a single dashboard
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PLATFORM Benefits

Optimize Operations With Just A Few Clicks

Easily transform your end-to-end business processes from being inefficient and manual to optimized and automated
All-In-One Operations Platform

Consolidate your tools and manage all your business operations from a single, user-friendly platform designed for efficiency and scalability

No Coding Experience Needed

Empower your team to build and deploy powerful automation workflows with an intuitive, no-code interface, eliminating the need for technical expertise

Flexible AI Process Automation

Embed AI across your team's operations to enable automation of previously impossible use cases

Next-Gen AI Support Agents

Enhance internal and external support with intelligent AI agents that handle inquiries and requests with ease, providing quick and accurate resolutions in any language, 24/7

Centralize Knowledge

Search for information across your team's documents and never hunt down a file again by creating an AI knowledge base on all your organization's documentation

enterprise

Drive Growth With Specialized Enterprise Tools

Symphona’s enterprise products are designed to support large organizations with complex automation and optimization needs for specialized use cases
Test
Test software solutions spanning across Symphona and other digital systems with one solution
Specialized Automation
Symphona
 for Enterprise
Symphona for Enterprise
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Migrate
Migrate, reconcile, and sync data systems to streamline enterprise data management
Specialized Automation
Symphona
 for Enterprise
Symphona for Enterprise
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Sell
Improve your sales operations with Sell’s end-to-end ordering and billing automation
Specialized Automation
Symphona
 for Enterprise
Symphona for Enterprise
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common use cases

Learn How Organizations Optimize With Symphona

Customer Service
Invoice Processing
Order Fulfillment

Customer Service

Manage and automate multiple customer service communication channels with ease, from handling inbound / outbound conversations to tracking follow-up tasks to resolving customer requests automatically.
Reduce Manual Tasks (On Avg.)

80%

Increase Support Satisfaction (On Avg.)

68%

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Invoice Processing

Automate invoice processing-related business processes with machine learning and OCR to enhance operational efficiencies, saving time and money.
Lower Processing Costs (On Avg.)

40%

Lower Payment Turnaround Times (On Avg.)

85%

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Order Fulfillment

Orchestrate every component of the order fulfillment process – from interacting with customer accounts to warehouse systems to billing providers. Triage business exceptions as they occur automatically and manually to extend automation throughout the fulfillment lifecycle.
Improve Order Processing Times (On Avg.)

60%

Increase Customer Satisfaction (On Avg.)

52%

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Pricing

Flexible Pricing

Choose the pricing plan that suits your needs

Explore

Starting At $0 / Month
Access our most popular features and products without a base monthly fee or contract. Perfect for startups, project teams, and small organizations looking to enhance their business processes.
Access to core products:
Converse
Converse
Serve
Serve
Flow
Flow
Resolve
Resolve
Up to 25 user accounts
Standard email support
Self-serve training docs and videos
Deployed on SimplyAsk Shared Cloud
Get Started for Free
Contact Sales

Enterprise

Contact Sales For Pricing
Extend automation throughout your organization with flexible service offerings and specialized features. Ideal for medium to large-sized organizations looking to optimize all aspects of operations.
Access to all products:
Converse
Converse
Serve
Serve
Flow
Flow
Resolve
Resolve
Test
Test
Migrate
Migrate
Sell
Sell
Unlimited user accounts
Priority support with Account Manager
Training docs, videos, live sessions
Flexible deployment options
Enterprise features (SSO, MFA, and more)
Contact Sales

Want to Learn More About Pricing?

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Discover More About Symphona

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Unlock the full potential of your organization with Symphona's world-class AI business efficiency platform
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Products
Converse
Serve
Flow
Resolve
Test
Migrate
Sell
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