Symphona Updates

Learn about the latest features and enhancements Symphona has to offer
April 3, 2025
Feature
Symphona Platform
Text Link
Converse
User Feedback & Conversation Insights
Customers can now gather valuable feedback and gain AI-driven insights into agent performance directly within the Conversation History.
March 24, 2025
Enhancement
Symphona Platform
Text Link
Converse
Conversation History Modernization
Customers can now access a redesigned Conversation History, complete with improved navigation, detailed agent activity logs, and enhanced user data handling.
March 17, 2025
Enhancement
Symphona Platform
No items found.
Removing Credit Card Requirement from Sign-up
Customers can now sign up with ease, without needing to enter credit card details upfront, making it simpler to explore the platform.
March 10, 2025
Enhancement
Symphona Platform
Text Link
Flow
Improved Editor Navigation & Parameters
Customers can now navigate complex workflows more easily and manage parameter sets, permissions, and environments more effectively in the Process Editor.

All Updates

April 3, 2025
Feature
Symphona Platform

User Feedback & Conversation Insights

Customers can now gather valuable feedback and gain AI-driven insights into agent performance directly within the Conversation History.
March 24, 2025
Enhancement
Symphona Platform

Conversation History Modernization

Customers can now access a redesigned Conversation History, complete with improved navigation, detailed agent activity logs, and enhanced user data handling.
March 17, 2025
Enhancement
Symphona Platform

Removing Credit Card Requirement from Sign-up

Customers can now sign up with ease, without needing to enter credit card details upfront, making it simpler to explore the platform.
March 10, 2025
Enhancement
Symphona Platform

Improved Editor Navigation & Parameters

Customers can now navigate complex workflows more easily and manage parameter sets, permissions, and environments more effectively in the Process Editor.
March 3, 2025
Feature
Symphona Platform

Unlock Smarter Process Automation

Customers can now create more structured and efficient workflows with enhanced logic features in the Process Editor.
Sell
Sell
Migrate
Migrate
Test
Test
Resolve
Resolve
Flow
Flow
Serve
Serve
Converse
Converse