Symphona Updates

Learn about the latest features and enhancements Symphona has to offer
December 13, 2024
Enhancement
Text Link
Converse
Upgraded Chat Widget Customization
Agent Testers enable you to fine-tune your agents before deploying them.
December 6, 2024
Enhancement
Text Link
Flow
Redesigned Process Editor for Usability
Flow's new collapsible groups make it easier to edit and organize workflows.
December 2, 2024
Feature
Text Link
Flow
Advanced Process Reporting and Analytics
Track process execution performance and more, all in real-time.
November 27, 2024
Feature
Text Link
Converse
Text Link
Flow
Enhanced AI Agents for Smarter Support
You can now have agents directly generate Service Tickets.

All Updates

December 13, 2024
Enhancement

Upgraded Chat Widget Customization

Agent Testers enable you to fine-tune your agents before deploying them.
December 6, 2024
Enhancement

Redesigned Process Editor for Usability

Flow's new collapsible groups make it easier to edit and organize workflows.
December 2, 2024
Feature

Advanced Process Reporting and Analytics

Track process execution performance and more, all in real-time.
November 27, 2024
Feature

Enhanced AI Agents for Smarter Support

You can now have agents directly generate Service Tickets.
Sell
Sell
Migrate
Migrate
Test
Test
Resolve
Resolve
Flow
Flow
Serve
Serve
Converse
Converse