Estimated Cost Breakdown
Front Office Usage
$0
Process Step Executions
$0
Sent Outbound Emails
$0
Sent Outbound SMS Text Messages
$0
Back Office Usage
$0
Automated Chat Conversations
$0
Transferred Chat Conversations
$0
Automated Phone Conversations
$0
Transferred Phone Conversations
$0
Total Monthly Cost
$0
Front Office Usage 
$0
Automated Chat Conversations
$0
Transferred Chat Conversations
$0
Automated Phone Conversations
$0
Transferred Phone Conversations
$0
Back Office Usage 
$0
Process Step Executions
$0
Sent Outbound Emails
$0
Sent Outbound SMS Text Messages
$0
Total Monthly Cost
$0
All prices are in United States Dollars ($USD)
Calculations are based on North American market averages. Assumes manual labour cost of $20 / hour (unless overwritten), and time savings of 1 min / Process Step executed and 15 seconds / Agent received message.
SYMPHONA Pricing

AI Agents, Process Automation, Tickets & More. All For One Price & Free to Try.

Month-to-Month
Annual · Save 20%
Spark
As low as

$500

$600

/ Month

Get started with AI Agents, process automation, and service management using the core Symphona products.

Month-to-Month
Annual · Save 20%
50,000
 Credits
 / Month
Overage at 
$1
 / 
100
83
 Credits
Ideal for small teams
SUPPORT & BENEFITS
Access to Most Popular Products (Flow, Converse, Serve, Resolve)
Self-Serve Training & Doc Portal
Email & AI Chat Support
2 Platform User Seats
INCLUDED USAGE

10K Process Step Executions

The total amount of steps you can execute for all your processes (e.g. a 5 step process executed 5 times = 25 steps executed total)

9M AI Tokens

Your usage quota for any AI steps

Other transactions

0 Handled Call Minutes

The total number of minutes that can be used when conversing with an AI and human agents on the phone.

0 Sent Outbound SMS

The total number of SMS texts you can send from Symphona

0 Phone Numbers

The total amount of phone numbers you can send automated SMS texts to

20 GB File Storage

The total storage you have for storing files that are created through an automated workflow (e.g. spreadsheet, forms, etc.) 

0 GB Knowledge Base Storage

The total data storage you have for knowledge bases that SimplyAssistant can use for Processes and Agents

1,500 Sent Outbound Emails

The total amount of emails you can send from Symphona

2 Platform Users

The total number of users who can use Symphona on this license
Start Free Trial
Boost
As low as

$1,000

$1,200

/ Month

Expand AI automation across your team’s business operations with increased usage limits.

Month-to-Month
Annual · Save 20%
115,000
 Credits
 / Month
Overage at 
$1
 / 
115
96
 Credits
Ideal for big teams
SUPPORT & BENEFITS
Access to Most Popular Products (Flow, Converse, Serve, Resolve)
Self-Serve Training & Doc Portal
Priority Email & AI Chat Support
4 Platform User Seats
INCLUDED USAGE

25K Process Step Executions

The total amount of steps you can execute for all your processes (e.g. a 5 step process executed 5 times = 25 steps executed total)

18M AI Tokens

Your usage quota for any AI steps

Other transactions

0 Handled Call Minutes

The total number of minutes that can be used when conversing with an AI and human agents on the phone.

0 Sent Outbound SMS

The total number of SMS texts you can send from Symphona

0 Phone Numbers

The total amount of phone numbers you can send automated SMS texts to

50 GB File Storage

The total storage you have for storing files that are created through an automated workflow (e.g. spreadsheet, forms, etc.) 

10 GB Knowledge Base Storage

The total data storage you have for knowledge bases that SimplyAssistant can use for Processes and Agents

3,000 Sent Outbound Emails

The total amount of emails you can send from Symphona

4 Platform Users

The total number of users who can use Symphona on this license
Start Free Trial
Turbo
As low as

$2,500

$3,000

/ Month

Deploy AI automation broadly to streamline operations across multiple teams.

Month-to-Month
Annual · Save 20%
325,000
 Credits
 / Month
Overage at 
$1
 / 
130
108
 Credits
Ideal for small organizations
SUPPORT & BENEFITS
Access to Most Popular Products (Flow, Converse, Serve, Resolve)
Self-Serve Training & Doc Portal
Assigned Account Manager (Email)
10 Platform User Seats
INCLUDED USAGE

77.5K Process Step Executions

The total amount of steps you can execute for all your processes (e.g. a 5 step process executed 5 times = 25 steps executed total)

45M AI Tokens

Your usage quota for any AI steps

Other transactions

0 Handled Call Minutes

The total number of minutes that can be used when conversing with an AI and human agents on the phone.

0 Sent Outbound SMS

The total number of SMS texts you can send from Symphona

0 Phone Numbers

The total amount of phone numbers you can send automated SMS texts to

120 GB File Storage

The total storage you have for storing files that are created through an automated workflow (e.g. spreadsheet, forms, etc.) 

40 GB Knowledge Base Storage

The total data storage you have for knowledge bases that SimplyAssistant can use for Processes and Agents

7,500 Sent Outbound Emails

The total amount of emails you can send from Symphona

10 Platform Users

The total number of users who can use Symphona on this license
Start Free Trial
Enterprise
As low as

Custom Pricing

Custom Pricing

/ Month

Optimize all aspects of your operations by implementing AI automation across all of your teams.

Month-to-Month
Annual · Save 20%
50,000
 Credits
 / Month
Overage at 
$1
 / 
100
100
 Credits
Ideal for complex needs
SUPPORT & BENEFITS
Custom Credit & User Seat Limits
Access to All Symphona Products
Enterprise SSO + MFA
Priority Support, Training, SLAs
Access via Symphona Cloud, Private Cloud or On-Premises
Tailored Pricing & Billing Terms
INCLUDED USAGE

10K Process Step Executions

The total amount of steps you can execute for all your processes (e.g. a 5 step process executed 5 times = 25 steps executed total)

9M AI Tokens

The total amount of steps you can execute for all your processes (e.g. a 5 step process executed 5 times = 25 steps executed total)

Other transactions

Contact Sales
Spark
Boost
Turbo
Enterprise
Spark
As low as

$500

$600

/ Month

Get started with AI Agents, process automation, and service management using the core Symphona products.

Month-to-Month
Annual · Save 20%
50,000
 Credits
 / Month
Overage at 
$1
 / 
100
83
 Credits
Ideal for small teams
SUPPORT & BENEFITS
Access to Most Popular Products (Flow, Converse, Serve, Resolve)
Self-Serve Training & Doc Portal
Email & AI Chat Support
2 Platform User Seats
INCLUDED USAGE

10K Process Step Executions

The total amount of steps you can execute for all your processes (e.g. a 5 step process executed 5 times = 25 steps executed total)

9M AI Tokens

Your usage quota for any AI steps

Other transactions

0 Handled Call Minutes

The total number of minutes that can be used when conversing with an AI and human agents on the phone.

0 Sent Outbound SMS

The total number of SMS texts you can send from Symphona

0 Phone Numbers

The total amount of phone numbers you can send automated SMS texts to

20 GB File Storage

The total storage you have for storing files that are created through an automated workflow (e.g. spreadsheet, forms, etc.) 

0 GB Knowledge Base Storage

The total data storage you have for knowledge bases that SimplyAssistant can use for Processes and Agents

1,500 Sent Outbound Emails

The total amount of emails you can send from Symphona

2 Platform Users

The total number of users who can use Symphona on this license
Start Free Trial
Boost
As low as

$1,000

$1,200

/ Month

Expand AI automation across your team’s business operations with increased usage limits.

Month-to-Month
Annual · Save 20%
115,000
 Credits
 / Month
Overage at 
$1
 / 
115
96
 Credits
Ideal for big teams
SUPPORT & BENEFITS
Access to Most Popular Products (Flow, Converse, Serve, Resolve)
Self-Serve Training & Doc Portal
Priority Email & AI Chat Support
4 Platform User Seats
INCLUDED USAGE

25K Process Step Executions

The total amount of steps you can execute for all your processes (e.g. a 5 step process executed 5 times = 25 steps executed total)

18M AI Tokens

Your usage quota for any AI steps

Other transactions

0 Handled Call Minutes

The total number of minutes that can be used when conversing with an AI and human agents on the phone.

0 Sent Outbound SMS

The total number of SMS texts you can send from Symphona

0 Phone Numbers

The total amount of phone numbers you can send automated SMS texts to

50 GB File Storage

The total storage you have for storing files that are created through an automated workflow (e.g. spreadsheet, forms, etc.) 

10 GB Knowledge Base Storage

The total data storage you have for knowledge bases that SimplyAssistant can use for Processes and Agents

3,000 Sent Outbound Emails

The total amount of emails you can send from Symphona

4 Platform Users

The total number of users who can use Symphona on this license
Start Free Trial
Turbo
As low as

$2,500

$3,000

/ Month

Deploy AI automation broadly to streamline operations across multiple teams.

Month-to-Month
Annual · Save 20%
325,000
 Credits
 / Month
Overage at 
$1
 / 
130
108
 Credits
Ideal for small organizations
SUPPORT & BENEFITS
Access to Most Popular Products (Flow, Converse, Serve, Resolve)
Self-Serve Training & Doc Portal
Assigned Account Manager (Email)
10 Platform User Seats
INCLUDED USAGE

77.5K Process Step Executions

The total amount of steps you can execute for all your processes (e.g. a 5 step process executed 5 times = 25 steps executed total)

45M AI Tokens

Your usage quota for any AI steps

Other transactions

0 Handled Call Minutes

The total number of minutes that can be used when conversing with an AI and human agents on the phone.

0 Sent Outbound SMS

The total number of SMS texts you can send from Symphona

0 Phone Numbers

The total amount of phone numbers you can send automated SMS texts to

120 GB File Storage

The total storage you have for storing files that are created through an automated workflow (e.g. spreadsheet, forms, etc.) 

40 GB Knowledge Base Storage

The total data storage you have for knowledge bases that SimplyAssistant can use for Processes and Agents

7,500 Sent Outbound Emails

The total amount of emails you can send from Symphona

10 Platform Users

The total number of users who can use Symphona on this license
Start Free Trial
Enterprise
As low as

Custom Pricing

Custom Pricing

/ Month

Optimize all aspects of your operations by implementing AI automation across all of your teams.

Month-to-Month
Annual · Save 20%
50,000
 Credits
 / Month
Overage at 
$1
 / 
100
100
 Credits
Ideal for complex needs
SUPPORT & BENEFITS
Custom Credit & User Seat Limits
Access to All Symphona Products
Enterprise SSO + MFA
Priority Support, Training, SLAs
Access via Symphona Cloud, Private Cloud or On-Premises
Tailored Pricing & Billing Terms
INCLUDED USAGE

10K Process Step Executions

The total amount of steps you can execute for all your processes (e.g. a 5 step process executed 5 times = 25 steps executed total)

9M AI Tokens

The total amount of steps you can execute for all your processes (e.g. a 5 step process executed 5 times = 25 steps executed total)

Other transactions

Contact Sales
Have Questions? Our Sales Team is Here to Help!
Book a quick call with our sales team today.
Contact Sales
Want to Compare Plans?
View Full List of Features
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Use Your Credits Flexibly On Any Transactions
Transactions

Use Your Credits Flexibly On Any Transaction

Allocate your credits toward the steps you need. And don’t worry about going over your limits: our tiny overage fees enable you to meet seasonal demand without draining your wallet.
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Executed Process Steps
Transactions

Use Your Credits Flexibly On Any Transaction

Allocate your credits toward the steps you need. And don’t worry about going over your limits: our tiny overage fees enable you to meet seasonal demand without draining your wallet.
Flow
Execute automated business processes to eliminate manual effort of tedious and repetitive tasks.

2,300 Credits / 1,000 Steps

Generated Agent Response
Transactions

Use Your Credits Flexibly On Any Transaction

Allocate your credits toward the steps you need. And don’t worry about going over your limits: our tiny overage fees enable you to meet seasonal demand without draining your wallet.
Converse
Receive intelligently produced organic responses from your AI Agent.

1,700 Credits / 1,000 Responses

AI Tokens
Transactions

Use Your Credits Flexibly On Any Transaction

Allocate your credits toward the steps you need. And don’t worry about going over your limits: our tiny overage fees enable you to meet seasonal demand without draining your wallet.
Converse
Flow
Use popular Generative AI models from OpenAI, Google, and more in your Processes and Agents.

1 - 288 Credits / 10,000 Tokens

File AI
Transactions

Use Your Credits Flexibly On Any Transaction

Allocate your credits toward the steps you need. And don’t worry about going over your limits: our tiny overage fees enable you to meet seasonal demand without draining your wallet.
Flow
Extract text and fields from documents, images, forms, tables and more to use in your workflows.

10 - 200 Credits / 10 Pages

Sent Emails
Transactions

Use Your Credits Flexibly On Any Transaction

Allocate your credits toward the steps you need. And don’t worry about going over your limits: our tiny overage fees enable you to meet seasonal demand without draining your wallet.
Flow
Interact with customers and internal staff with outbound emails in Processes.

1,000 Credits / 1,000 Emails

Sent SMS
Transactions

Use Your Credits Flexibly On Any Transaction

Allocate your credits toward the steps you need. And don’t worry about going over your limits: our tiny overage fees enable you to meet seasonal demand without draining your wallet.
Flow
Interact with customers and internal staff with outbound SMS (text messages) in Processes.

5,000 Credits / 1,000 SMS

Handled Call Minutes
Transactions

Use Your Credits Flexibly On Any Transaction

Allocate your credits toward the steps you need. And don’t worry about going over your limits: our tiny overage fees enable you to meet seasonal demand without draining your wallet.
Flow
Handle customer service phone-channels with automated Agents and human service agents.

4,150 Credits / 100 Minutes

Local Phone Numbers
Transactions

Use Your Credits Flexibly On Any Transaction

Allocate your credits toward the steps you need. And don’t worry about going over your limits: our tiny overage fees enable you to meet seasonal demand without draining your wallet.
Converse
Flow
Connect automated Agents with local phone numbers to support your end users.

500 Credits / Phone Number

File Storage
Transactions

Use Your Credits Flexibly On Any Transaction

Allocate your credits toward the steps you need. And don’t worry about going over your limits: our tiny overage fees enable you to meet seasonal demand without draining your wallet.
Converse
Serve
Flow
Store files shared by customers and internal staff across your organization with shared file storage.

250 Credits / 10 GB

Knowledge Base Storage
Transactions

Use Your Credits Flexibly On Any Transaction

Allocate your credits toward the steps you need. And don’t worry about going over your limits: our tiny overage fees enable you to meet seasonal demand without draining your wallet.
Converse
Flow
Store data in knowledge bases for use by SimplyAssistant in Processes and Agents.

1,000 Credits / 10 GB

Questions & support

How Symphona Pricing Works

Pick Your Monthly Plan
All plans come with access to our AI Agents, workflow automation editor, ticket management tool, and more. With generous usage amounts to serve everyone from small teams to large enterprises, there’s a plan for you.
Try Our Free Trial
All Symphona plans come with a free 7 day trial, so you can make sure Symphona meets the needs of you and your teams.
Easily Scale Your Usage
Our low overage fees enable you to increase your automation executions during periods of higher demand without draining your wallet.

Frequently Asked Questions (FAQ)

Have questions about Symphona's pricing? Check out these frequently asked ones to find answers.
Besides the monthly license, are there any additional fees to use Symphona?
Nope! Once you pay your monthly license, you’re good to go. You only pay additional overage fees if you exceed your monthly usage amount.
How do overage fees work?
If you go over your monthly usage amount for any of our services, Symphona will not prevent your automations from running (unless you set a hard limit yourself). Instead, you will simply pay overage fees for your extra usage. Don’t worry: we keep our overage fees low.
How long is the free trial?
The free trial is 7 days for all plans.
Do I need to enter my credit card information to sign up for a Symphona plan?
Yes, we do ask for your credit card info before your trial starts. We don't bill you until after your free trial ends and you choose to continue using Symphona.
What payment methods does SimplyAsk accept?
We accept all major credit cards, such as MasterCard, Visa, and American Express.
My organization operates on a quarterly basis. Can we pay every quarter?
SimplyAsk supports monthly plans or annual plans out of the box. If your organization wants to pay on a different basis, our enterprise plan can handle flexible arrangements. Contact our sales team and we can find a plan that works for you.

Still Have Questions?

Contact our Sales Team for further assistance about pricing
Contact Sales

Start Automating
with Symphona Today

Start your 7 day trial of Symphona for free today.
Get Started for Free
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