Compare Plan Features

Whether you are a small business or an enterprise giant, Symphona can help you optimize your organization
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Enterprise
Plan
Products
Converse
Create an unlimited number of Agents
Design Agents using the no-code editor
Leverage the AI Consultant to help generate Agents
Trigger real-time conversation events (API calls, sending emails, etc.)
Use pre-built template conversation intents (for Structured Agents)
Create custom conversation intents (for Structured Agents)
Use popular large language models (LLM) to power Agent responses (e.g. OpenAI GPT, Anthropic Claude, and Google Gemini)
Use custom large language models (LLM) to power Agent responses
Transfer automated Agent chat conversations to live support workers
Transfer automated Agent phone conversations to live support workers
Perform live chat support with built-in agent tool
Design website chat widgets using no-code designer tool
Connect Agents to website (chatbot)
Connect Agents to phone number
Connect Agents to social media channels (Facebook, Instagram, WhatsApp, Discord)
Connect Agents to work communication channels (Google Chat, Slack, Teams)
Serve
Store an unlimited number of Service Tickets
Customize Service Ticket fields and views
Assign Service Tickets automatically with Symphona Flow Processes
Generate Service Tickets manually by filling in form fields
Generate Service Tickets via Symphona Flow and Converse
Generate Service Tickets via API
Flow
Create an unlimited number of automated Processes
Add an unlimited number of steps to automated Processes
Design automated Processes using the no-code editor
Use popular large language models (LLM) to analyze and generate content (e.g. OpenAI GPT, Anthropic Claude, and Google Gemini)
Use custom large language models (LLM) to analyze and generate content
Execute automated Processes via private form entry
Execute automated Processes via public submission form entry
Execute automated Processes via REST API
Execute automated Processes in bulk via file upload
Execute automated Processes via inbound email
Advanced execution tracking, analytics, and dashboards
Send automation exceptions ("Fallout Tickets") to Symphona Resolve
Use existing pre-built automated Process steps
Use custom automated Process steps
Resolve
Store an unlimited number of automation exceptions ("Fallout Tickets")
Assign Fallout Tickets automatically with Symphona Flow Processes
Track Fallout Ticket resolution with advanced dashboards and views
Send email reports automatically on a defined frequency
Track Fallout Tickets generated by Symphona Flow
Automate Fallout Ticket triage and resolution with Symphona Flow Fallout Processes
Manually resolve generated Fallout Tickets
Track Fallout Ticket generated by external third-party systems to centralize software business and technical exceptions
Test
Create an unlimited number of automated test cases and suites
Design automated test cases using no-code editor
Integrate with CI/CD pipelines for automatic execution
Perform comprehensive testing on UIs and APIs
Track test suite execution with advanced dashboards and views
Import existing test cases
Migrate
Map fields and objects between data systems
Execute migration from one or more source systems to one or more targets
Perform ongoing multi-system reconciliation and synchronization
Perform pre- and post-migration validation
Track migration progress with advanced dashboards
Send migration exceptions to Symphona Resolve
Sell
Define product catalog data
Define order fulfillment processes in Symphona Flow
Automate ordering and billing
General
Users
Max number of Symphona user accounts
Up to 25 users
Unlimited
Support
Standard email support
Priority email support
Designated Account Manager
Consulting services (design, implementation, operational support)
Training
Written documentation articles
Tutorial videos
Live onboarding and training sessions
Deployment
Symphona Shared Cloud (shared resources)
Symphona Private Cloud (dedicated resources)
Customer Cloud (managed deployments on customer cloud environment)
On-Premises (deployed on-site)
Integrations
REST API integrations
Custom integrations
Advanced Security
IP-based login restrictions
Single sign-on (SSO)
Multi-factor authentication (MFA)
Active directory integration (AD)
Platform Extendibility
Custom features
Custom views
Integration with custom AI large language models (LLM)
pricing

Flexible Pricing

Choose the pricing plan that suits your needs

Explore

Starting At $0 / Month
Access our most popular features and products without a base monthly fee or contract. Perfect for startups, project teams, and small organizations looking to enhance their business processes.
Access to core products:
Converse
Converse
Serve
Serve
Flow
Flow
Resolve
Resolve
Up to 25 user accounts
Standard email support
Self-serve training docs and videos
Deployed on SimplyAsk Shared Cloud
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Enterprise

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Extend automation throughout your organization with flexible service offerings and specialized features. Ideal for medium to large-sized organizations looking to optimize all aspects of operations.
Access to all products:
Converse
Converse
Serve
Serve
Flow
Flow
Resolve
Resolve
Test
Test
Migrate
Migrate
Sell
Sell
Unlimited user accounts
Priority support with Account Manager
Training docs, videos, live sessions
Flexible deployment options
Enterprise features (SSO, MFA, and more)
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