Customers can now access a redesigned Conversation History, complete with improved navigation, detailed agent activity logs, and enhanced user data handling.
March 17, 2025
Enhancement
Symphona Platform
No items found.
Removing Credit Card Requirement from Sign-up
Customers can now sign up with ease, without needing to enter credit card details upfront, making it simpler to explore the platform.
Customers can now navigate complex workflows more easily and manage parameter sets, permissions, and environments more effectively in the Process Editor.
All Updates
April 3, 2025
Feature
Symphona Platform
User Feedback & Conversation Insights
Customers can now gather valuable feedback and gain AI-driven insights into agent performance directly within the Conversation History.
Customers can now access a redesigned Conversation History, complete with improved navigation, detailed agent activity logs, and enhanced user data handling.
Customers can now navigate complex workflows more easily and manage parameter sets, permissions, and environments more effectively in the Process Editor.