Enhancement
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Upgraded Chat Widget Customization

Agent Testers enable you to fine-tune your agents before deploying them.
December 13, 2024

Our chat widget is now more flexible and visually appealing with:

  • Agent Testing: Users can test interactions with their agent before deploying it live, allowing for improved iteration and fine-tuning.
  • Custom Backgrounds: Users can now add images to the header and background sections of their agents, ensuring they match brand colours and identity.
  • Interactive Previews: Agents can be set up to display a dynamic first message to engage users immediately
  • Persistent Conversations: Agents now maintain chat history across pages for uninterrupted user experiences.

View More Symphona Updates

December 13, 2024
Enhancement
Text Link
Converse
Upgraded Chat Widget Customization
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December 6, 2024
Enhancement
Text Link
Flow
Redesigned Process Editor for Usability
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December 2, 2024
Feature
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Flow
Advanced Process Reporting and Analytics
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November 27, 2024
Feature
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Converse
Text Link
Flow
Enhanced AI Agents for Smarter Support
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