Enhancement
Symphona Platform
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Upgraded Chat Widget Customization

Agent Testers enable you to fine-tune your agents before deploying them.
December 13, 2024

Our chat widget is now more flexible and visually appealing with:

  • Agent Testing: Users can test interactions with their agent before deploying it live, allowing for improved iteration and fine-tuning.
  • Custom Backgrounds: Users can now add images to the header and background sections of their agents, ensuring they match brand colours and identity.
  • Interactive Previews: Agents can be set up to display a dynamic first message to engage users immediately
  • Persistent Conversations: Agents now maintain chat history across pages for uninterrupted user experiences.

View More Symphona Updates

April 3, 2025
Feature
Symphona Platform
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User Feedback & Conversation Insights
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March 24, 2025
Enhancement
Symphona Platform
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Conversation History Modernization
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March 17, 2025
Enhancement
Symphona Platform
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Removing Credit Card Requirement from Sign-up
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March 10, 2025
Enhancement
Symphona Platform
Text Link
Flow
Improved Editor Navigation & Parameters
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March 3, 2025
Feature
Symphona Platform
Text Link
Flow
Unlock Smarter Process Automation
Read More
December 13, 2024
Enhancement
Symphona Platform
Text Link
Converse
Upgraded Chat Widget Customization
Read More
December 6, 2024
Enhancement
Symphona Platform
Text Link
Flow
Redesigned Process Editor for Usability
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December 2, 2024
Feature
Symphona Platform
Text Link
Flow
Advanced Process Reporting and Analytics
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November 27, 2024
Feature
Symphona Platform
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Converse
Text Link
Flow
Enhanced AI Agents for Smarter Support
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